Questionsand answers.
What people usually ask before they buy Deskiee. Anything else, write to support@deskiee.com.
- Which birds can I have?
- Six painted birds: Goldfinch, Cardinal, Robin, Bluebird, Budgie and Cockatiel. You choose one in Settings and can switch whenever you like.
- Can I have more than one on screen?
- Yes. In Settings you can add companions, up to eight at once. They keep off each other’s spots and only one sings at a time.
- Will there be cats and dogs?
- Birds come first. The launch is birds only. To confirm: whether cats and dogs come later, and whether they are included for people who already bought
- Will it get in the way of my work?
- No. It stands on the top edges of your windows rather than inside them, and clicks pass straight through it to whatever is underneath. On a Mac it also steps out of the way while a full-screen app, like a film or a game, is in front.
- Will it slow my computer down?
- To confirm: measured processor and memory use on a typical Mac and Windows PC
- Does it work with more than one monitor?
- Yes. The bird lives on one screen, and now and then it flies over to visit another.
- Can I turn the sound off?
- Sound is off to begin with. If you want chirps, switch on Sounds in Settings, and switch it off again the same way.
- Can I hide it?
- Yes. Use Hide pet in the menu bar on a Mac or the system tray on Windows, and Show pet to bring it back. Quit is in the same menu.
- Does it need the internet?
- No. There is no account to sign in to, and your licence key is checked on your computer. The only part that goes online is the optional stream mode, which reads a Twitch chat you name.
- How much is it, and is it a subscription?
- $4.99, paid once. There is no subscription and no account.
- Who takes my payment?
- Polar, which sells the app to you as the merchant of record. Polar takes the payment, sends your receipt, and charges any sales tax or VAT that applies.
- Can I get a refund?
- Yes. Ask within 14 days of buying and you get your money back, no questions asked. Email support@deskiee.com with the order number from your receipt.
